Lack of signal, slow downloads, and poor-quality video calls will now be things of the past.
Many people know the multi-award-winning home service provider Utility Warehouse (UW) for its popular mobile tariffs. And these great value tariffs are about to get even better. UW is preparing to introduce Wi-Fi calling and 5G network access to all mobile deals at no additional charge.
Here’s how it’ll work.
UW Wi-Fi calling
Until now, UW has installed signal boosters in properties for customers who suffer signal blackspots. UW is now replacing these signal boosters with free Wi-Fi calling for all customers. This Wi-Fi calling service allows customers to make and receive calls and send texts where there’s little or no network coverage – simply by using their Wi-Fi. Customers can be confident they’ll always be contactable for friends, family, colleagues, and clients.
UW is also providing customers with simple instructions on how Wi-Fi calling works and how customers can turn the Wi-Fi calling service on and off.
UW 5G network
Aside from Wi-Fi calling, UW is also preparing to offer customers access to its 5G service at no extra charge. 5G is the latest generation of mobile technology. It follows 4G, which enabled faster browsing, and 3G, which enabled smartphone functionality. As the next generation of wireless technology, 5G responds up to 20 times faster than 4G and offers better connectivity and coverage.
Though some networks have been rolling out 5G services over the past couple of years, coverage isn’t yet available everywhere. However, progress is accelerating. UW uses EE’s commercial 5G service, which is already available in 160 towns and cities – more areas than any other network provider in the UK. Customers can use an online coverage checker to see which areas are 5G enabled and whether they can access the service in their location.
When UW customers connect to the 5G network, they’ll find their online experiences become much smoother. For example, they’ll enjoy higher quality video calls, be able to download films in seconds, and stream these films in higher resolution. To put this into perspective, a strong 5G connection allows users to download a 600MB film in less than 37 seconds. But it’s not all about speed. 5G also improves connections in busy places, meaning thousands of devices in a small area can connect at the same time. And it’ll soon have us exploring new AR and VR experiences, all from our phones and other smart devices.
As some phones don’t support 5G, customers using older models may need to buy a new, compatible handset if they want to access the 5G network. UW offers a range of handsets, many of which support 5G, for customers looking to upgrade. These handsets include the latest Samsung and iPhone models. You can mix and match any handset with either of UW’s mobile tariffs. Each comes with a 24-month contract, which means you won’t pay any upfront fees.
UW mobile tariffs
Now UW has made the latest in mobile technology available to new and existing customers, the FTSE 250 company has set itself apart in the crowded mobile market. In fact, UW appeared in the top five UK mobile providers in a recent Which? survey, ranking above BT Mobile, EE, Vodafone, and Three. UW was also one of only two providers to get four stars for customer service.
The home service provider offers two fantastic mobile tariffs, both of which include access to the 5G network.
· The Value Deal. At £10 a month, customers receive 1GB of data, 450 minutes, and unlimited texts. This affordable bundle is ideal for customers who simply need to cover the basics in a mobile deal.
· The Unlimited Deal. At £20 a month, customers receive all-you-can-eat data, minutes, and texts*. With no cap on usage, customers can use their phones as much as they like. Plus, up to three additional household members can buy the same SIM plan for £10 each when one person takes the Unlimited deal. This means households that bundle their SIM deals into their monthly utility bill can access four unlimited SIM deals for just £50 per month.
*Subject to UW’s standard fair use policy.
Unlike many mobile providers, UW doesn’t pressure customers into complicated SIM-only contracts with expensive cancellation terms. Both SIM deals work on a rolling 30-day basis, leaving customers in control of their price plans.
About Utility Warehouse
As the UK’s only genuine multiservice provider, UW helps customers save time and money by bundling as many home services as they need into monthly, great value packages. Customers can combine broadband, landline, mobile, gas, and electricity services, along with boiler cover and home insurance, into their deals – and enjoy more benefits the more services they take. Once set up with their home service bundles, customers can forget about passwords and paperwork and instead let UW manage their utilities.
UW customers also know they’re part of several green initiatives when they join UW. The multiservice provider funds the planting of a tree for every new customer, offers 100% renewable energy for customers who take all home services, and allows customers to upgrade to a free smart meter so they can take control of their energy bills while reducing carbon emissions.
As a result, more than 650,000 customers have signed up for a multiservice bundle through one of UW’s 40,000+ Authorised Partners. These independent distributors help people sign up to enjoy all the benefits UW offers – and, in some cases, even become Partners themselves. Partners’ verbal recommendations have proven so popular UW doesn’t need to spend anything on television or radio advertising. Instead, Partners help customers on a one-to-one level, helping them access the solutions they need to take the hassle out of utilities.
Read more about UW.