Enhancing guest satisfaction while optimizing operational efficiency is crucial
Enter GrabScanGo, a pioneering solution that transforms traditional hotel pantries into fully managed, self-checkout lobby markets. This innovative approach not only elevates the guest experience but also alleviates the operational burdens typically associated with hotel retail spaces.
The GrabScanGo Advantage
GrabScanGo offers a comprehensive Managed Lobby Market Program designed to seamlessly integrate into existing hotel infrastructures. The program is structured around five key steps, ensuring a hassle-free implementation and operation:
- Setup: Utilizing the hotel’s existing space, GrabScanGo designs and sets up the market at no cost to the hotel. This includes upgrading current facilities or establishing a new market tailored to the hotel’s specific needs.
- Source: Products are curated based on the hotel’s location, room count, and brand standards. GrabScanGo sources all items and continuously adjusts the selection based on sales data to meet guest preferences.
- Stock: The market is stocked and merchandised promptly, with inventory levels adjusted according to sales trends to ensure product availability.
- Sell: A self-checkout terminal is installed, allowing guests to purchase products conveniently. Additionally, guests and employees can use the GrabScanGo mobile app or app clip for purchases, enhancing the shopping experience.
- Share: Profits from the market are shared with the hotel, providing a new revenue stream without additional labor. Real-time visibility into sales, shrinkage, and spoilage data is also provided, ensuring transparency and informed decision-making.
Benefits for Hotels
Implementing a GrabScanGo Managed Lobby Market offers several advantages:
- No Cost Setup: The market is established without any upfront costs to the hotel, making it a financially viable option for properties of all sizes.
- Labor Efficiency: With GrabScanGo handling sourcing, stocking, and management, hotel staff can focus on other critical tasks, reducing labor strain.
- Enhanced Guest Satisfaction: Guests enjoy 24/7 access to a variety of products, from snacks and beverages to essential travel items, all available through a convenient self-checkout system.
- Immediate Profit Sharing: Hotels benefit from an additional revenue stream without the associated operational responsibilities, as profits are shared promptly.
Testimonials from Industry Leaders
Numerous hotel managers have praised the impact of GrabScanGo on their operations:
- A General Manager at Holiday Inn noted, “I love GrabScanGo because we are able to have a good looking, well stocked market that is basically running itself.”
- Similarly, a General Manager at Club Wyndham stated, “We love GrabScanGo because it’s minimal work on our end, with a rev share that benefits our bottom line.”
- A General Manager at Four Points by Sheraton highlighted, “It takes so much pressure off my front desk, in regards to selling items, in regards to doing inventory. And our guests love it.”
Innovative Technology Integration
GrabScanGo leverages advanced technology to enhance the guest experience. The GrabScanGo app utilizes iBeacon technology, requiring Bluetooth and Location Services to be active. This setup allows guests to easily locate markets within the hotel and make purchases seamlessly. The app also supports Apple Pay, ensuring secure and swift transactions.
Nationwide Reach
Serving hotels across the United States, GrabScanGo has established its presence in major metropolitan areas and popular travel destinations, including New York, Los Angeles, Chicago, and Miami. This extensive reach ensures that hotels nationwide can benefit from their innovative solutions.
Conclusion
Incorporating a GrabScanGo Managed Lobby Market enables hotels to enhance guest satisfaction, streamline operations, and generate additional revenue without incurring extra costs or labor. By transforming traditional hotel pantries into modern, self-checkout markets, GrabScanGo is setting a new standard in the hospitality industry.
For more information on how to implement a GrabScanGo Managed Lobby Market in your hotel, visit their website at https://grabscango.com/.
