Looking for ROI? 5 Technology Investments That Pay for Themselves

When all is said and done, every company wants a good ROI on the technologies that they invest in. Unfortunately, not every potential investment is likely to be particularly lucrative.

Here are 5 technology investments you can make that will likely pay for themselves several times over.

1. An IT Company to Manage Data and Enhance Your Cybersecurity

A Managed Service Provider can be a fantastic investment in the future stability of your company, in a variety of different ways.

When you utilize the services of a company like this, you will be able to ensure that the complex computing systems that you rely on for the daily functioning of your business remain in tiptop shape, without you needing to invest excess time, energy, or manpower.

By essentially “outsourcing” a component of your business as potentially complex and time-consuming as this, you free up a lot of extra energy and resources that can be used more effectively on your core competencies.

2. Apps that Enhance the Customer Experience

Today, ever greater numbers of people are relying on a variety of mobile apps in order to manage all sorts of aspects of their daily lives, in addition to mediating how they interact with different service providers and other companies.

Largely as a consequence of the growing prominence of apps, customer expectations have been shifting more and more in the direction of heightened interactivity.

By investing in apps that enhance the customer experience and make it easier for them to manage their accounts and orders, and submit feedback, you may gain a significantly more satisfied and dedicated customer base as a result.

3. Programs for Enhancing Employee Communication

Good employee communication within a company is vitally important in order to ensure that team members synchronise effectively, and don’t end up stepping on each other’s toes – not to mention so that different departments communicate effectively with one another.

At the same time, communication services that require employees to constantly answer messages throughout the day can lead to a reduced capacity to do in-depth work.

Certain modern programs for enhancing employee communication may be a very solid investment when it comes to enhancing productivity and collaboration within the company.

4. Good Content and Project Management Systems

A good content management system, or CMS, can be invaluable for any business that relies to a significant degree on their web presence, and especially on regularly publishing new content online.

In today’s increasingly digital and online world, this essentially refers to every business.

At the same time, good project management systems can be vitally important when it comes to ensuring that projects get handled in a reliable and systematic manner.

Investing in a high-quality CMS and project management system – and maybe having your own proprietary ones made – can be a great idea.

5. A well-Designed Website

Your company’s website is likely to be the first place where many prospective customers come across you at all, and – therefore – having a well-designed website can be invaluable, not only as a means of making a good first impression, but also in order to effectively showcase your business and its services.

Paying extra for a modern, responsive, and high-end website is likely to be the kind of investment that you end up being very glad you made.

Chris Turn

Chris Turn is the pseudonym of a journalist and writer who has published short stories, essays, and criticism in the Los Angeles Times, the Globe and Mail, the Toronto Star, and the New York Times. Her most recent book, a novel, is The Summoning (The HarperCollins Canada, 2014). She lives with her husband in Toronto.

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