The e-commerce behemoth wants to ‘reinvent’ healthcare
Amazon announced a $3.9 billion deal to acquire One Medical primary care organization, seeking to reinvent, improve and expand its virtual healthcare services with a network of dozens of doctors’ offices across the United States, according to a press release on Thursday.
One Medical is able to offer virtual or in-person appointments at approximately 188 locations around the United States. In its earnings report for the first quarter, One Medical, which offers memberships to over 767,000 people and provides employee benefits to thousands more companies including Google and Airbnb, reported a loss of $90.9 Million.
Amazon’s acquisition proposal will cover One Medical’s debt and is estimated to be around $3.9 billion or $18 per share in cash, if it receives US regulatory approval.
“We think healthcare is high on the list of experiences that need reinvention,”Neil Lindsay was the senior vice-president of Amazon Health Services and made the announcement in a press release. “We love inventing to make what should be easy easier and we want to be one of the companies that helps dramatically improve the healthcare experience over the next several years.”
Amir Dan Rubin is the CEO of One Medical and he has lauded One Medical’s innovative approach to patient care. “opportunity to transform health care and improve outcomes by combining One Medical’s human-centered and technology-powered model and exceptional team with Amazon’s customer obsession, history of invention, and willingness to invest in the long-term.”
Amazon’s employees have been able to access virtual medical services since 2019, when it launched its Virtual Medical Services. “Amazon Care” program, which connects patients with doctors and sends professionals to users’ homes if necessary. In response to the increased demand for Covid-19 services, the program expanded its coverage to include non-employees. They now offer in-home visits and telehealth.
Amazon had also earlier announced that their Echo devices powered by Alexa AI will allow customers to contact doctors without having to use any telemedicine service, Teladoc. All users who have concerns need to simply state. “Alexa, I want to talk to a doctor”To be connected to a call centre, they will need to share their symptoms.
Teladoc spokesmen stated that Amazon would not have access to, store or record any Alexa consultations. It is well-known for its inability to store and retrieve content from Alexa consultations. “accidentally” eavesdrop on clients when it’s supposed to be dormant, and using humans to hone its voice-recognition services without customers’ knowledge.