Boston Globe Violates Federal Consumer Law
Tries to Sell Subscriptions
by Telemarketing at Homes
The Boston Globe
tried to sell a subscription yesterday over the telephone to one of
our staff members at his home even though this violates the well known
federal law against such telemarketing activity.
When confronted yesterday
that she was violating federal law, the well-trained and polite telemarketer
quickly responded: "Oh, are you on the 'no-call' list?" as
though someone had made an innocent mistake.
It's no secret that
the Globe has had serious financial problems since its circulation has
plummeted after Pinch Sulzberger terminated the Taylor family in 1999
in violation of the agreement made when the Taylors sold out to the
Sulzbergers in 1993. The excuse in 1999 was that circulation was dropping
so fast under the Taylors, that there was no choice but to fire them.
But the circulation has been worse since the Taylors were sent packing
by Pinch. He
has not been fired --- nor did the Taylors ever violate federal law
as Pinch is now doing.
The Globe has also
violated littering laws by throwing its weekly advertising supplement
on the lawns of suburban homes, many of which blow all over the town.
The Globe originally sent its supplement via U.S. mail until someone
at the Globe determined it had the right to litter the state as it wished.
Although no consumer could afford to sue, a town could afford to do
so and perhaps get substantial damages.
As to the violation
of the federal "no-call law", a consumer can report its violation
to the Federal Communication Commission, but it's uncertain what that
huge bureaucracy would do. If a reader does contact the FCC (or has
already done so), we would be interested in knowing whether it was worth
the effort.
The FCC site for such
complaints is at: http://www.fcc.gov/cgb/consumerfacts/tcpa.html